Bentall Dental Centre
Privacy Policy

At Dr. Andrew Shannon Aesthetic and General Dentistry (“Dr. Shannon”) we value our customers and respect their privacy rights and concerns. This is the Internet Privacy Policy for Dr. Shannon in which we explain our purposes and policies for the collection, use, and disclosure of personal information.

The Information We Collect

Dr. Shannon collects information by various methods including information actively provided by its customers through our offices, websites and point of sale systems, for the following purposes: to contact you to subscribe to e-mail newsletters, customer surveys, send you marketing material, enter contests and provide general feedback. Where required under law, we ask you for your express consent and inform you as to why we are collecting this information at the time you provide it. Sometimes your consent can be implied (for example, non-sensitive information knowingly supplied by you to our website).

The types of personal information we may collect include your name, address, phone number, e-mail contact information, and purchasing information.

How We Use This Information

We collect personal information to establish and maintain responsible commercial relationships with our customers, to manage and develop our business and operations and to meet legal and regulatory requirements. Some examples, in addition to the other purposes set out under “The Information We Collect”, include collecting and using personal information to contact you for marketing surveys to improve our customer offerings, and for soliciting customer service feedback to improve our ability to serve your needs.

Who We Share This Information With

Your personal information may be shared with our third party service providers for the processing of such information. This would be done only for the purposes identified above. We do not share marketing information with other third party companies.


Dr. Shannon limits access to your information to those who need to use it for the purposes described above. All Dr. Shannon Associates sign a more detailed Privacy Policy on hire and annually thereafter. We protect your information with security tools appropriate for the nature of the information. We keep this information only for as long as is required to fulfill its purpose or to meet our other legal requirements.

If your information has changed or is incorrect, we will make appropriate corrections or delete it as you request. We may charge an appropriate administrative fee for accessing your information, in accordance with applicable law.


Cookies are used by Dr. Shannon for the convenience of our users. Cookies automatically authenticate the user. A user can access the Dr. Shannon website with the cookie feature turned off; however, in doing so they may find themselves challenged for username and password information or asked for other preferences on multiple occasions. Dr. Shannon also uses cookies to track user’s visits and uses the information to improve the user’s experience.


The Dr. Shannon Web site may contain links to information at other Web sites. When you click on one of these links, you are moving to another Web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.


Dr. Shannon may amend this policy from time to time. If such amendments affect how we use or disclose personal information already held by our company in a material way, Dr. Shannon will obtain consent.

Contact Us

For more information on Dr. Shannon and/or regarding our privacy practices, please contact us at the addresses set out above.